Volume 3 Issue 2

Many restaurateurs believe that they need to measure their labor cost numbers against industry averages in order to determine where they stand. In a recent article published by The Restaurant Expert, author David S. Peters explains that there’s no need for an external comparison. Rather, restaurant owners and managers can accurately inform their business operations…

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In the hospitality industry, it is widely agreed that it is more cost-effective to retain customers than it is to acquire new ones. In a recent article for HospitalityNet, author Kate Hayward examines strategies for gaining loyal, repeat customers. Hayward first looks at factors that cause customers to keep coming back. Many hotel guests enjoy…

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